Departments
General Services
Orderly Services
Orderly Services assists patients who need safe movement between hospital rooms, treatment areas, diagnostic departments, and other care locations. Orderlies coordinate with nurses and hospital staff to provide appropriate wheelchair, stretcher, and mobility support based on the patient’s condition.
Areas of Expertise
- Wheelchair and Stretcher Assistance
- Inpatient Transport Support
- Diagnostic Department Transfers
- Emergency Patient Assistance
- Post-Operative Mobility Support
- Safe Patient Positioning
Maintenance Department
The Maintenance Department helps keep the hospital’s facilities, utilities, fixtures, and essential systems functional and safe. The team performs routine inspections, preventive maintenance, repairs, and technical support to reduce disruptions and maintain a reliable healthcare environment.
Areas of Expertise
- Preventive Facility Maintenance
- Electrical System Support
- Plumbing and Water-System Maintenance
- Air-Conditioning and Ventilation Support
- Equipment and Fixture Repairs
- Emergency Maintenance Response
Housekeeping Department
The Housekeeping Department maintains clean, orderly, and sanitary hospital spaces to support patient comfort and infection-prevention efforts. Housekeeping personnel clean patient rooms, treatment areas, hallways, public spaces, and other assigned facilities according to hospital sanitation procedures.
Areas of Expertise
- Patient Room Cleaning
- Clinical Area Sanitation
- Public Area Maintenance
- Waste Segregation Support
- Linen and Room Preparation
- Infection-Prevention Cleaning
Orderly
Patient assistance and internal hospital support focused on safe movement, quick coordination, and reliable care assistance.
Maintenance
Facility repair, equipment upkeep, and technical maintenance services that help keep hospital operations running smoothly.
Housekeeping
Cleanliness, sanitation, and room upkeep services designed to maintain a safe, organized, and comfortable hospital environment.
Departments
Accounting Department
Billing Department
The Billing Department of New Padre Garcia Hospital assists patients and authorized representatives with hospital charges, account statements, payment requirements, and billing-related concerns. The department coordinates with clinical units, pharmacy, laboratory, radiology, room accommodation, PhilHealth, HMO, and other hospital services to help ensure that patient accounts are properly reviewed and documented.
Areas of Expertise
- Patient Room Cleaning
- Clinical Area Sanitation
- Public Area Maintenance
- Waste Segregation Support
- Linen and Room Preparation
- Infection-Prevention Cleaning
Cashier Department
The Cashier Department handles authorized hospital payments and issues official receipts for completed transactions. The team assists patients and representatives with payment verification, accepted payment methods, account settlement, and cashier-related requirements for outpatient services, diagnostic procedures, pharmacy purchases, hospital admission, and discharge.
Areas of Expertise
- Hospital Payment Processing
- Official Receipt Issuance
- Outpatient Service Payments
- Inpatient Account Settlement
- Payment Verification
- Discharge Clearance Support
Billing
Patient billing, account processing, and statement preparation designed to support accurate and organized hospital transactions.
Cashier
Payment handling, official receipt processing, and transaction support for patients and hospital service payments.
Departments
Administrative
Executive Secretary
The Executive Secretary of New Padre Garcia Hospital supports hospital leadership by managing executive schedules, official correspondence, meeting coordination, records, and communication with internal departments and external stakeholders. The role helps ensure that important administrative matters are organized, documented, and directed to the appropriate office.
Areas of Expertise
- Executive Schedule Management
- Meeting and Appointment Coordination
- Official Correspondence Preparation
- Administrative Records Management
- Interdepartmental Communication
- Executive Office Support
Executive Secretary
Executive support, administrative coordination, documentation, and communication assistance for smooth hospital leadership operations.
Departments
Non-Medical Departments
HR and Marketing Department
The HR and Marketing Department of New Padre Garcia Hospital supports the organization by managing human resources, employee development, recruitment, internal communications, and marketing initiatives. The department ensures the hospital attracts, develops, and retains competent professionals while strengthening the hospital’s public image through effective branding, community engagement, and promotional activities.
Areas of Expertise
- Recruitment and Talent Acquisition
- Employee Relations and Engagement
- Training and Development
- Performance Management
- Marketing and Brand Promotion
- Community Relations and Digital Communications
Claims
The Claims Department of New Padre Garcia Hospital manages the processing, verification, and submission of healthcare claims to government and private insurance providers. The department ensures accurate documentation, timely reimbursements, and compliance with applicable healthcare policies and billing requirements.
Areas of Expertise
- PhilHealth Claims Processing
- HMO and Insurance Claims Management
- Claims Verification and Documentation
- Billing Coordination
- Compliance with Healthcare Regulations
- Reimbursement Monitoring
Purchasing
The Purchasing Department of New Padre Garcia Hospital oversees the procurement of medical supplies, equipment, pharmaceuticals, and operational resources. The department ensures timely purchasing, cost-effective sourcing, and proper coordination with accredited suppliers while maintaining compliance with hospital procurement policies.
Areas of Expertise
- Procurement Planning
- Supplier and Vendor Management
- Purchase Order Processing
- Inventory Procurement Coordination
- Contract and Price Negotiation
- Procurement Compliance
Medical Records
The Medical Records Department of New Padre Garcia Hospital manages the collection, organization, maintenance, and security of patient health information. The department ensures medical records are accurate, confidential, and readily accessible to authorized healthcare professionals while complying with healthcare documentation standards and data privacy regulations.
Areas of Expertise
- Patient Medical Records Management
- Health Information Documentation
- Records Filing and Retrieval
- Data Privacy and Confidentiality
- Medical Records Compliance
- Document Archiving
Information/Admitting
The Information/Admitting Department of New Padre Garcia Hospital serves as the primary point of contact for patients and visitors by providing information, facilitating patient admissions, and coordinating registration processes. The department ensures accurate patient information, efficient admissions, and quality customer service throughout the patient’s hospital experience.
Areas of Expertise
- Patient Admission and Registration
- Patient Information Assistance
- Patient Data Verification
- Room Assignment Coordination
- Customer Service
- Admission Documentation
Information Technology
The Information Technology Department of New Padre Garcia Hospital supports hospital operations by managing information systems, network infrastructure, hardware, software, and technical services. The department ensures secure, reliable, and efficient technology solutions that support clinical, administrative, and operational functions across the hospital.
Areas of Expertise
- Network and Systems Administration
- Hardware and Software Support
- Hospital Information Systems Management
- Cybersecurity and Data Protection
- Technical Support and Troubleshooting
- IT Infrastructure Maintenance
HR and Marketing Department
Human resources, recruitment, staff coordination, and marketing support for hospital communication and workforce management.
Claims
Insurance coordination, benefit verification, and claims processing support for patient accounts and hospital transactions.
Purchasing
Procurement, supply coordination, vendor communication, and inventory support for hospital operational needs.
Medical Records
Patient records management, documentation, filing, and secure handling of important medical information.
Information / Admitting
Patient admission assistance, information desk support, inquiries, and front-office coordination for hospital visitors.
Information Technology
System support, network management, technical assistance, and digital infrastructure services for hospital operations.
Qualified Medical Professionals
Receive care from doctors, nurses, and healthcare professionals committed to safe and respectful patient service.
24/7 Emergency Care
Get immediate medical assessment, stabilization, and treatment support for urgent illnesses, injuries, and critical conditions.
Coordinated Hospital Services
Access consultations, laboratory testing, diagnostic imaging, pharmacy support, inpatient care, and other essential services in one hospital.
FAQs
Frequently Asked Questions
Find helpful information before visiting New Padre Garcia Hospital.
New Padre Garcia Hospital is located at the LGU Compound in Barangay Castillo, Padre Garcia, Batangas.
The hospital’s emergency service is intended to provide 24-hour medical assistance for urgent conditions. For current operational information, call the hospital at (043) 772-0437.
The hospital website lists emergency services, room accommodation, outpatient care, ambulatory surgery, clinical laboratory, pharmacy and ancillary support, diagnostic radiology, respiratory care, and inpatient and critical care.
New Padre Garcia Hospital appears in PhilHealth’s 2026 list of accredited YAKAP facilities. Coverage, eligibility, available benefits, and required documents may depend on the patient and the service received.
Bring a valid ID, doctor’s referral when required, previous medical records, laboratory or imaging results, current medication information, and your PhilHealth, HMO, or insurance card when applicable.
Walk-in availability depends on the doctor, specialty, department, and daily patient volume. Calling before your visit is recommended.
Visit the Doctors and Medical Staff page or call the hospital for the latest clinic schedule.
Visiting hours may vary by room, department, and patient condition. Please contact the hospital or ask the nurses’ station for the current visitor guidelines.
Appointment
Connect With Us!
We are available 24 hours a day for sudden illnesses, injuries, accidents, and other urgent health concerns.
Proceed directly to New Padre Garcia Hospital or contact the hospital for immediate assistance.