Referral and Transfer Assistance
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Our Services
Coordinated Support When a Higher Level of Care Is Needed
Some patients require medical services, specialists, equipment, or facilities that may not be available at the hospital where they were initially assessed.
New Padre Garcia Hospital provides referral and transfer assistance for patients who need continued treatment at another healthcare facility. Our team coordinates with the patient, family, attending physician, receiving facility, and medical transport provider to support continuity of care.
Before a transfer, the patient is assessed and provided with appropriate medical care within the hospital’s available capabilities. The transfer plan is based on the patient’s condition, urgency, required service, accepting facility, available transport, and medical support needed during travel.
A referral or transfer is not simply transportation. It is a coordinated medical process intended to help the patient safely reach the most appropriate available healthcare service.
Service Overview
Referral and Transfer Assistance
Referral and transfer assistance supports patients who need medical evaluation or treatment beyond the services available at their current facility.
Depending on the patient’s condition, assistance may include:
- Assessment of the need for referral or transfer
- Initial emergency treatment and stabilization
- Identification of the required medical specialty or service
- Communication with possible receiving facilities
- Coordination with an accepting physician or department
- Confirmation of service, personnel, or bed availability
- Preparation of referral and transfer documents
- Collection of relevant medical records
- Preparation of laboratory and imaging results
- Medication and treatment documentation
- Coordination of an appropriate transport method
- Arrangement of medical support during transport
- Patient and family orientation
- Monitoring while awaiting transfer
- Communication of changes in the patient’s condition
- Handover to the receiving healthcare team
Transfer arrangements depend on medical urgency, the availability and acceptance of a receiving facility, transport resources, weather and road conditions, and the patient’s ability to travel safely.
Advantages
Medical Assessment Before Transfer
The healthcare team evaluates whether the patient needs referral, transfer, continued treatment, or monitoring.
Initial Stabilization
Appropriate care is provided within the hospital’s available capabilities before transportation.
Receiving-Facility Coordination
Our team communicates with the appropriate hospital, physician, department, or transfer office when arranging continued care.
Medical Record Preparation
Relevant treatment information, test results, and transfer documents are prepared to support continuity of care.
Appropriate Transport Planning
The required type of vehicle, equipment, monitoring, and healthcare personnel is considered according to the patient’s condition.
Monitoring While Waiting
Patients may continue receiving treatment and observation while transfer arrangements are being completed.
Patient and Family Guidance
Our team explains the transfer process, expected destination, transport plan, and documents required whenever possible.
Clinical Handover
Relevant patient information is provided to the receiving healthcare team to support an organized transition of care.
FAQs
Frequently Asked Questions
A hospital referral directs a patient to another doctor, department, clinic, or healthcare facility for additional consultation, diagnostic testing, treatment, or follow-up.
An inter-hospital transfer is the coordinated movement of a patient from one healthcare facility to another while continued medical care is required.
No. The healthcare team provides assessment, emergency treatment, and stabilization within its available capability before arranging care at another facility.
Patients and families may state their preference. However, the final destination depends on the required medical service, receiving-facility acceptance, availability, medical urgency, transport safety, and the attending physician’s recommendation.
Patients and families may state their preference. However, the final destination depends on the required medical service, receiving-facility acceptance, availability, medical urgency, transport safety, and the attending physician’s recommendation.
Relevant records may include the patient’s medical summary, treatment provided, medications, vital signs, laboratory results, imaging reports, referral notes, and other information required by the receiving facility.
Yes. New Padre Garcia Hospital appears in PhilHealth’s 2026 list of accredited hospitals as a 36-bed Level 1 facility.
No. Emergency referrals and transfers require direct communication between healthcare professionals and facilities. Do not use an online appointment form during an emergency.
The healthcare team continues providing available treatment and monitoring while contacting other appropriate facilities and reassessing the patient’s condition.
Appointment
Need Emergency Medical Care?
Our Emergency Department is available 24 hours a day for sudden illnesses, injuries, accidents, and other urgent health concerns.
Proceed directly to New Padre Garcia Hospital or contact the hospital for immediate assistance.